Privacy Policy

Travel Lanka Compass (Private) Limited (hereinafter referred to as “TLC.lk”, "Us", "We" or “Our”) is committed to respect your privacy and to comply with any applicable data protection and privacy laws. This Privacy Policy applies to all Travellers and Partners (collectively referred to as “Users”). In addition this Privacy Policy applies to all services, including chauffeured tour packages, car & drivers rentals for multi-day tours and transfers provided by TLC.lk (hereinafter referred to as the “Website”). You can be assured that we will be using your personal information only to support your continuing relationship with TLC.lk. This privacy policy is intended to inform you about how we treat Personal Information that we process about you. If you do not agree to any part of this Privacy Policy, then we cannot provide the Website or services listed on TLC.lk to you, and you should stop access the Website.

1. Website Visitors

Like most website operators, TLC.lk collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TLC.lk’s purpose in collecting non-personally identifying information is to better understand how TLC.lk’s visitors use its Website.

2. Gathering of Personally-Identifying Information

Certain visitors to the Website choose to interact with TLC.lk in ways that require TLC.lk to gather personally-identifying information. The amount and type of information that TLC.lk gathers depends on the nature of the interaction. Those who engage in transactions with TLC.lk are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, TLC.lk collects such information only insofar as is necessary or appropriate to fulfill the purpose of the users’ interaction with TLC.lk. TLC.lk does not disclose personally-identifying information other than as described below. And users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

3. Your information

Your information is the information that’s required when you sign up for the site, as well as information you choose to share;

-       Registration Information: When you register with TLC.lk, you are required to provide information such as your name, email address, phone number and location

-       Information you choose to share: Your information also includes information you choose to share via social media sites such as Facebook and twitter, such as when you post a status update, upload a photo or comment on a TLC.lk post.

4. Your TLC.lk account

Your information is the information that’s required when you sign up for the site, as well as information you choose to share;

-       User Names and User IDs: A user name is your unique ID TLC.lk identifies you. You are free to browse the site without registering for a user ID as well. You user ID and password must be kept secure at all time to avoid online impersonation

-       Disclosed information: At any time you can correct & update your personal information provided to TLC.lk by clicking on My Profile - http://www.tlc.lk/index.php/user/profile.

-       Restoring of your account: In the event you forget your password or find it difficult in accessing your account, then we recommend that you restore your account by using the link - http://www.tlc.lk/index.php/user/recovery and entering your TLC.lk verified email address.

-       Deleting and deactivating your account: If you wish to stop using your account, please send an email to info@tlc.lk with your request.

-       Account notifications: All notifications with regard to your account will be communicated via the email account you used to register with TLC.lk.

5. Usage of Data

TLC.lk discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that;

  1. need to know that information in order to process it on TLC.lk’s behalf or to provide the services available at the Website, and
  2. that have agreed not to disclose it to others.

By using the Website, you consent to the transfer of such information to them.

Other than to its employees, contractors and affiliated organizations, TLC.lk discloses potentially personally-identifying and personally-identifying information based on legal request and official sanctions to prevent harm, crime and as a part of an official investigation. Information shares will be your login details, type and nature of transactions, payment methods and financing arrangements if any.

6. Data Security

We use a number of mechanisms (encryption, passwords, physical security) to protect the security and integrity of your personal information against unauthorized access and disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.

7. Links to Third-Party Sites

This Privacy Policy only applies to information collected by TLC.lk. This Privacy Policy does not apply to the practices of companies that TLC.lk does not own or control, or employees that TLC.lk does not manage. The Website contains links to third party web sites maintained by other content providers. These links are provided solely as a convenience to you and not as an endorsement by TLC.lk of the content on such third-party web sites and TLC.lk hereby expressly disclaim any representations regarding the content or accuracy of materials on such third-party web sites. If the user decides to access linked third-party web sites, user does so at its own risk. Unless you have executed a written agreement with TLC.lk expressly permitting you to do so, you may not provide a hyperlink to the Website from any other web site. TLC.lk reserves the right to revoke its consent to any link at any time in its sole discretion.

8. Choice/Opt-out

If we ever send you information by e-mail concerning new products, services or information that you did not expressly request, we will provide you with an e-mail address by which you may request no further notices.

9. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. TLC.lk uses cookies to help TLC.lk identify and track visitors, their usage of the TLC.lk Website, and their Website access preferences. TLC.lk visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the TLC.lk Website, with the drawback that certain features of TLC.lk’s Website may not function properly without the aid of cookies.

10. Changes to Privacy Policy

Although most changes are likely to be minor, TLC.lk may change its Privacy Policy from time to time, and in TLC.lk’s sole discretion. If we do then we’ll notify you by posting the amended policy on the Website or by emailing you of the nature of the modifications along with a link to the modified document so that you can review it. In all cases, use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

11. Indemnification

User agrees to defend, indemnify and hold harmless TLC.lk and their respective directors, officers, employees and agents from against all claims and expenses, including attorneys’ fees, arising out of the use of this Website by the user.

12. Change of Control

If the ownership of TLC.lk changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to honour the commitment we have made in this Data Use Policy.

13. Contact Information

Except as explicitly noted on this site, the services available through this site are offered by Travel Lanka Compass (Private) Limited, located at 10/10A, Lake Drive Enclave, Lake Drive, Colombo 8, Sri Lanka. For any clarifications or disputes regarding our data use and Privacy Policy please contact Leo Fernando, Founder TLC.lk (leo@tlc.lk).

 

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